Q: Adam from Manchester, U.K., sent in this note:
“I am having a hard time figuring out how to deal with a high percentage of people who come to my web site, signup for my e-zine but never confirm their email address. Sometimes this is as high as 60% of total subscribers. Since I am using the recommended double opt-in process, I don’t know what I can do to have most of my subscribers confirm their address.”
A: Actually, Adam is not alone in this. I have received messages from several subscribers that are experiencing the same problem.
Let’s first examine why this is happening. When I visited Adam’s web site, and subscribed to his e-newsletter I noticed that after clicking the submit button, I was taken to a generic web page, provided by his Email Service Provider (ESP). The page simply said “Thank you for subscribing.”
Please read the rest of this article on my email marketing consulting blog, or leave a comment or ask a question here.